Service

Service is at the heart of everything Mellen & Associates does, and satisfied customers is our goal! We’re able to consistently achieve this goal because our service-minded teams provide you with:  

  • Highest Quality Manufacturers
  • Exclusive Representation of Most Product Lines
  • Extensive Product Knowledge
  • Fast Turnaround of Job Quotes
  • Onsite and In-Shop Trouble Shooting Service
  • Ongoing Factory-Based Equipment Training
  • Authorized Auma Service Contractors
  • Highest Quality Service

Sales & Project Management Teams

Our team approach to providing outstanding service begins with our Sales Team; your frontline of service. Ready to “jump” at solving your flow control challenges and needs, our Sales Team represents the highest quality equipment, often with exclusive representation of product lines. They offer geographic and industry expertise with over 80 years of combined experience. Our Project Management/Inside Sales Team adds a level of service with their ability to execute projects through completion. This team manages submittals, operation and maintenance manuals, and order tracking. Customers benefit from quality, local relationships versus having to deal with unknown factory personnel.

Service & Warehouse Team

The third team providing outstanding service is our Service and Warehouse Team; they take their jobs very seriously! They participate in ongoing factory training with manufacturers and give you local product/service support in addition to onsite and in-shop troubleshooting. Their equipment knowledge is top-notch and they are ready to serve you!

LET’S DISCUSS SERVICE/PARTS AND YOUR FLOW CONTROL SOLUTION

Contact us today with your service specifications.